Case Study: Archway Business Solutions

CASE STUDY: Archway Business Solutions

Recruitment Support

"Tash very much took the pain out of the interview process..."


Archway Business Solutions install photocopiers and printers directly to clients and offer an ongoing support service to ensure they work efficiently. They are a service based company and focus on offering the best after sales care to clients within a very competitive market place. The company purchased a new building 10 months ago which started the ball rolling for business expansion and highlighted the need for support to recruit the right people to enable that growth.

“Our long-term objective is to manage our HR function in-house, but in the meanwhile, we needed an HR professional to advise and support us – and to train our internal resource.”

THE PROJECT - a customer’s perspective

“We have grown organically as a company and I have run the business by myself over the last 8 years, I recognised with the business expansion I needed to recruit someone to work closely with me.”

“I was fine to recruit engineers but really need some HR support to help me find the right admin person to work alongside me. I tried to find the right candidate on my own, but I was presented with some challenges, so decided to ask Tash to come and help me.”

“Tash came and walked me through the interview process. Initially helping me create the questions; leading the questioning with me during the interview and then helping me to review the candidates at the end of the process. After the interview process we discussed all applicants and came to a joint decision as to who the best person was for the job. ”

“Tash very much took the pain out of the recruitment process. She was prepared to write the letters advising people they had been unsuccessful as well as the offer letter to the successful candidate. ”

Tash also helped us with the contract, sitting down and explaining it to both myself and the successful candidate, making it simple and easy to understand. It was a seamless process.

“I will definitely be working with her in the future and would recommend her to anyone with any HR worries at all.”

A great result

“Tash also helped us with the contract... explaining it to both myself and the successful candidate”

Case Study: Bridewell Consulting

CLIENT FOCUS: Bridewell Consulting

HR Support - High Growth SME

We wanted someone experienced in working with bigger organisations. Someone who would bring a larger enterprise approach.


Bridewell Consulting, one of the UK’s leading independent Cyber Security and Data Privacy companies, employs over sixty highly skilled consultants across the UK. Their core areas, which encompass a full suite of wider services that can be tailored for clients, are Cyber Security, Penetration Testing, Data Privacy and Managed Services. Bridewell supports the protection of clients’ systems and data by evolving and strengthening their security and privacy posture over time.

“Our long-term objective is to manage our HR function in-house, but in the meanwhile, we needed an HR professional to advise and support us – and to train our internal resource.”

The challenge

“Our vision is for Bridewell to become a global leading cyber security company where people enjoy and want to work. We’re hiring the best talent from across our industry to build an elite team of specialists. Since we started, we’ve experienced significant growth, with our headcount doubling each year.”

“We engaged Tash to assist us in developing an organisation and culture where people would aspire to work, to ensure we have the right management structure in place for future growth and to help us build a fit-for-purpose team. She also has responsibility for supporting and training our internal HR assistant – with a view to us eventually taking control of HR ourselves.”

Working with Organic P&O Solutions

“Early on, we used Tash as a safety net, to provide us with HR advice as and when we needed it. But as Bridewell has grown, she’s become an extension of our internal team, delivering crucial strategic support.”

“Tash has reviewed our HR processes and documentation – including our staff handbook and employment contracts to ensure they’re fully compliant. She meets regularly with our internal HR assistant, setting her tasks and overseeing her work to help us increase and develop our in-house HR knowledge.”

“With Organic P&O Solutions supporting us, I can be confident that our HR tasks are being driven forward, and that we have the right structure in place for our planned growth.”

Going the extra mile

“Throughout the COVID-19 crisis, Tash has been there to support us. In service areas where clients have been most heavily impacted by the pandemic, she’s helped us to make adjustments to our structure with as little impact to our staff as possible .”

A great result

“Working with Organic P&O Solutions gives us the reassurance that we’re doing things the correct way. I know Tash is always on call if I need advice, and when I have ideas I want to discuss, I value her experience and the external perspective she brings.”

Case Study: Chartered Institute of Building

CLIENT FOCUS: The Chartered Institute of Building

An HR Leadership Role Coaching Success Story

Tash's coaching has been critical in helping me to make a positive impact on the business


The Chartered Institute of Building (CIOB) is the world’s largest and most influential professional body for construction management and leadership. Members work worldwide in the development, conservation and improvement of the built environment.

The CIOB accredits university degrees, educational courses and training, and its professional and vocational qualifications are a mark of the highest levels of competence and professionalism.

“When I was promoted to a new strategic role with a team reporting into me, I recognised I was going to need support and development in certain key areas.”

The challenge

“Having worked in administrative roles within the CIOBs HR department for several years, I gained my MA in Human Resources Management and
was promoted to the position of HR Manager. After discussing with my line manager how to make my transition as seamless as possible, we engaged
Natasha from Organic P&O Solutions.”

“Tash has been working with me for over a year now. Initially, our face to face coaching sessions focused on the functional aspects of my new role, addressing a wide range of issues including aspects of team management and workload prioritisation. More recently though, I’ve been working with Tash on developing my leadership, influence and resilience skills.”

Working with Organic P&O Solutions

“Tash has been a massive help to me in making the transition. She’s helped me to shift the way I work by getting me to challenge the way I think, working with me to analyse situations, consider why I respond in certain ways – and assisting me in altering my instinctive behaviour where necessary.”

“Tash’s HR experience has been particularly useful for me in my role. If I’m struggling with a particular HR issue, I know I can call on her for advice.”

Going the extra mile

“Tash has really helped me to challenge the way I think: she picks up on things that are symptomatic of what I need to change: things that without her prompting I wouldn’t even be aware of.”

A great result

“As a result of the work I’m doing with Tash, I’m confident in my role and the decisions I’m making. I think this confidence feeds through to the rest of the organisation in terms of the way I work with my colleagues and how I interact with my team at all levels.”

Case Study: Inca Accounting

Client Focus: Inca Accounting

A HR Support success story

Tash's expert advice helps us to balance our legal responsibilities with our business objectives


Inca Accounting specialises in working with the owners of micro to small start-ups, helping them build and grow successful, sustainable businesses. By surrounding owners with all the support and information they need, Inca has achieved a new business survival rate that exceeds the national average by more than 300%.

“Before appointing Organic P&O Solutions, we were having to dedicate considerable internal time and resources to dealing with HR-related matters.”

The challenge

“Overseeing HR has been part of my role at Inca from the outset. As our workforce grew in line with our expanding client base however, I found the increasing amount of time I was spending on HR matters was impacting on my other important responsibilities.”

“With ambitious plans for further growth, we knew we needed to find an HR advisor used to working with big organisations – one that could respond to our demanding requirements and deliver a high level of service to free up more of my time.”

Working with Organic P&O Solutions

“Working with Organic P&O Solutions has transformed our HR resource at Inca. Tash brings a new level of professionalism to this crucial area,
thinking strategically and helping us to anticipate issues before they even arise.”

“We have developed a strong working relationship, and Tash has become an important member of our team. it’s reassuring to know that she is there to give us prompt, professional advice when we need it, and to provide ongoing support to our in-house HR administrator.”

“Tash has also helped us to finalise our HR Employee Handbook, capturing all our HR policies in one place. The Handbook had been a work in progress for several years but remained unfinished due to lack of time. Thanks to Tash, it’s now fit for purpose and underpins all our HR activity.”

Going the extra mile

“Tash is proactive and full of great ideas. She helps ensure we comply with the latest legislation; doing so while always keeping the best interests of our business front of mind.”

A great result

“Knowing that Organic P&O Solutions have got our back on everything HR-related leaves me free to focus on servicing our clients. I know I can have complete confidence that Tash will take care of all our requirements – and that she will do a great job!”

Case Study: Pantera

Client Focus: Pantera

A Leadership and Executive Coaching Success Story

Tash helps us understand what our legal obligations are - and what it's possible to achieve just by sitting down and having a conversation


Pantera is the leading carpentry and joinery contractor in London and the South East. Working on prestigious residential, commercial, educational, and leisure projects, the multi-award-winning business has established a reputation for delivering high-quality work and first class client service.

Integral to Pantera’s success are the company’s apprenticeship schemes and graduate and senior management development programmes which have contributed to producing a highly trained workforce.

The challenge

“Our HR requirements have changed as our business and workforce have grown exponentially. While our HR subscription service was still useful for queries relating to junior staff and apprentices, we recognised that we needed help implementing the advice provided. In addition, the service was not robust enough to support our needs in relation to senior staff.”

“Pantera’s rapid scale-up meant that the business also needed help with HR training, and with updating our policies and processes. It was clear we needed to bolster our HR resources in line with our expansion.”

Working with Organic P&O Solutions

“Organic P&O Solutions’ input has been crucial in helping us manage the HR challenges that have come along with our business growth. Tash supplements the support we get from our HR subscription advice service, and adds a further level of depth to it, helping us understand and implement the guidance we receive.”

“Tash has been instrumental in helping us develop employment contracts that address the fluctuating workflow typical of our sector; balancing the flexibility we need while ensuring contracts remain fair and attractive for employees. She’s helped us get our HR policies in place and put them into practice so we’re fully compliant, and has run training workshops in skills including interview techniques to help us make better recruiting decisions.”

Going the extra mile

“When I needed to recruit a Personal Assistant, Tash worked with me to create a profile of the ideal candidate. It really helped our focus throughout the process, and the eventual appointee fitted the criteria Tash had set out exactly!”

A great result

“Having Tash work alongside Pantera lends us a level of HR professionalism not normally found in a business of our size. Being seen to invest in people shows our team how much we appreciate and value them, and elevates our reputation as a good, caring employer, helping differentiate us from our competitors.”

Case Study: Martin Grant Homes

"Well paced and full of content relative to the subject.....engaging and challenging. Great course. Would thoroughly recommend Organic P&O Solutions"

Martin Grant Homes is one of the foremost housing developers operating in the South of England and is currently operating on a dozen sites from Northampton to Chichester, producing in the region of 300 homes a year, both for private sale and for affordable housing.

Organic P&O Solutions designed a two-year Site Manager Academy programme for the company with the aim of developing these key members of staff to deliver:

  • Improved management skills
  • Cohesive team approach
  • Co-operation across sites
  • Shared purpose and focus on company goals

Watch the video to hear how the organisation and the managers involved have benefited from the Academy.

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