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You know you’ve worked in a great team when you pick up the phone after a few years to a former colleague and when you start reminiscing about working together, the conversation covers three things. What you’re proud of achieving together, how you got through...

Giving and receiving feedback is heartland territory for performance conversations. Both delivery and receipt require a combination of skill and character, making it a strong topic for Leadership and Management training programmes everywhere.  It’s essential for continuous performance improvement and without it, effective change won’t...

It’s been a little while now and we’ve all had time to mourn the fact that it didn’t come home after all. England’s performance this year was historic and had millions of people on the edge of their seats – whether they liked football or...