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Giving and receiving feedback is heartland territory for performance conversations. Both delivery and receipt require a combination of skill and character, making it a strong topic for Leadership and Management training programmes everywhere.  It’s essential for continuous performance improvement and without it, effective change won’t...

Strong business leaders know how to make the most of their HR resource, are more likely to train their line management teams well to implement people processes and focus on what will motivate and engage their people. Sometimes, employment regulations can seem overly arduous, even...

The health and wellness sector continues to grow. There are retreats, self-help books and tools, gratitude practices, mindfulness techniques, and so many methods and products that promise a healthier happier life, I can’t begin to count them all. Yet at the same time, suicide rates...

During the school holidays I have been fortunate enough to enjoy a great blend of time with my son, time working with clients, time working on the business and some time to use as I chose, for myself.  All in varying proportions.  My son equally...

Conflict Management. It conjures up all kinds of emotions. Difficult relationships, hardship, long term disputes, I could go on. Yet while some avoid it at all costs, strong leaders welcome it and even encourage it. Why is that? And what can be gained from it? We...

Some things are clear cut. Black and white. Decisions are easy. But there is no black and white when it comes to decisions about people, which can create a few problems when it comes to writing and implementing policies for business. A common misconception that...

It’s been a little while now and we’ve all had time to mourn the fact that it didn’t come home after all. England’s performance this year was historic and had millions of people on the edge of their seats – whether they liked football or...

Your business is growing. It’s evolving and changing, and in many ways you feel great about that. But with each operational change and every new staff member, there are more holidays to cover, more sicknesses and absences to manage and more people issues to handle....